Skip to content
English Chevron
CAD Chevron

Contact us

Contact

Contact Us

We value your inquiries and feedback at Vape Fix. Please use the contact form below to reach out to us for any support or questions. Your messages are important as they help us improve our services and assist you better. Our support team is ready to help with any issue you may have.

Customer satisfaction is our top priority. We encourage you to share your thoughts or concerns with us. Whether you need product information or assistance with an order, we are here to help you promptly and effectively. Your engagement helps us maintain and improve the quality of our offerings.

Get in Touch

Fill out the form carefully, providing your full name, email address, and message details. This ensures a timely and accurate response from our support team. Clear and complete information helps us understand your needs and provide the best assistance possible.

We strive to respond to all inquiries within 24 hours during business days. Our dedicated staff is committed to giving you helpful answers and solutions quickly. Please keep in mind that responses might take longer on weekends and holidays.

When you contact us, please be as detailed as possible about your issue or question. Provide all necessary information to help us assist you effectively. This allows us to resolve your concerns faster and more efficiently.

Contact Form

  • Name: Please enter your full name so we can address you properly. Using your full name helps us personalize our communication and maintain professionalism.
  • Email: Provide a valid email to receive our reply. Without a correct email address, we may not be able to respond to your inquiry. Make sure to double-check your email for accuracy before submitting.
  • Message: Describe your issue or question in detail. The more information you provide, the better we can understand your needs and provide clear guidance or solutions. Don’t hesitate to include relevant details or context to help us assist you more effectively.

Send your message by clicking the "Send" button after filling all fields. Once submitted, our team will review your inquiry and get back to you as soon as possible. We appreciate your patience and thank you for reaching out to Vape Fix.

At Vape Fix, we take your privacy seriously. Any information you provide through the contact form is kept confidential and used only to address your inquiries. We do not share your data with third parties without your consent.

If you have questions about our products, services, or policies, using the contact form is the quickest way to get detailed and accurate information. Our knowledgeable staff members are ready to assist you with specific concerns or general questions.

Additionally, if you encounter any technical difficulties while using our website, please inform us through the contact form. We appreciate your help in identifying issues so we can maintain a smooth and user-friendly experience for all visitors.

Our support team is trained to handle a wide range of queries, including order tracking, product usage instructions, returns and exchanges, and more. Feel free to ask us anything related to your experience with Vape Fix.

Remember that clear communication helps us provide the best support possible. We encourage you to be thorough and precise in your messages. This way, we can minimize back-and-forth communication and solve your concerns faster.

We also welcome your suggestions for improving our website or services. Your feedback is valuable and helps us create a better shopping experience for everyone. Please do not hesitate to share any ideas or comments.

Thank you for choosing Vape Fix. We look forward to assisting you and ensuring your satisfaction. Please keep our contact information handy for future questions or support needs.

Additional Information

Explore our website for more vape products, including e-juice, disposables, devices, and pods/coils.

Take advantage of our ongoing promotions like free next-day shipping on orders over $99 and 5% off upon newsletter signup.

Age Verification

Vape Fix requires all customers to be 19 years or older to access the site. By continuing, users verify their legal age.

Navigation

Order Notes & Shipping

You can add order notes during checkout to specify your preferences or requirements.

Estimate shipping rates by selecting your country and providing your postal or ZIP code. Shipping rates may vary accordingly.

**Please dispose of all products responsibly. Find a battery recycling drop-off point near you by visiting the link below**

Call2Recycle